Shipping & Returns

UK Shipping

All UK orders will be dispatched within 1 - 5 working days.

Royal Mail First Class £1.99 or FREE for orders over £30.

For customers outside of the UK, you can shop on our ETSY.

 

Returns

We legally cannot accept returns for earrings due to hygiene reasons.

Necklaces can be returned within 14 days. Buyer pays return postage.

If you have any issues with your order, please contact us within 14 days of receiving your order, and we will do everything we can to resolve any problems. 

You can use the form on our Contact page, or email hello@julymoon.co.uk 

 

Packaging

We have tried our best to keep our packaging as environmentally friendly as possible. Using cardboard, kraft tissue paper & tape, & biodegradable packing peanuts.